PELAKSANAAN PELAYANAN TRANSPORTASI SISTEM ANGKUTAN UMUM MASAL (SAUM) TRANS METR PEKANBARU MENUJU ASIAN ECONOMIC COMMUNITY 2015

Is There a Case for an East Asian Economic Community?

The paper undertakes a preliminary economic analysis of the recently proposed East Asian Economic Community. The proposal envisages that the core of the Economic Community would include the ten member countries of the ASEAN free trade area (AFTA) and the three North-East Asian economies, namely, Japan, Korea, and China. The Community is also expected to include subsidiary institutions relating ...

Measuring Information System Service Quality: SERVQUAL from the Other Side

Asal usul SERVQUAL Instrumen ini awalnya dibangun oleh para peneliti di bidang pemasaran untuk mengukur kualitas pelayanan secara umum, karena pada saat itu kualitas pelayanan menjadi salah satu fokus ayng sering dibahas dalam pemasaran. Instrumen ini diperkenalkan oleh Zeithaml, Parasuraman & Berry dalam buku mereka yang berjudul Delivering Quality Service; Balancing Customer Perceptions and E...

Special Issue of Asian Nano Forum Conference 2015

Special Issue of Asian Nano Forum Conference 2015

Sistem Informasi Akademik Online Sebagai Penunjang Sistem Perkuliahan

The development of Internet technology give a chance for application in all kind of humans activity include education specially for higher education in university in order to increase education quality. In this paper we will discuss about the importance of the elements which must be fulfilled when we build the online academic application with web technology which will help teaching process in u...